Can we help you?

Reach out to one of our experts to help today.

What we do

Managed IT Services Provider

  • Ongoing and fast response support
  • Quote your pre-determined project cost
  • Establish your IT Budget with a road map
  • Transparent IT ticketing and billing
  • Proactive solutions for your business
  • No over time charges
Read more about our company

Remote and on-site IT support

Cloud backup solutions

Office 365 migration

Managed antivirus, firewall and malware protection

Server migrations, installations, and maintenance

Emergency IT response

Managed or self managed WordPress website

What we offer

Services we provide are:

and much more!

How does ITRS work

Common questions and answers

That is correct, we have a network of 50+ specialist consultants that we are in close connection with that can help with your technical issues.

We bill based on value! For business support we evaluate, number of employees, number of workstations and number of network devices to provide a quote that matches your needs. As for project work we provide estimated quotes that require approval before the work starts.

We balance our support response time based on the urgency of the ticket. We set urgency levels for each of our tickets based on the number of users affected by the issue, if a work around solution is available and if the service is completely unavailable. This ensures fairness with all our clients.

We accept tickets in multiple formats, email is our preferred method as it alerts the entire team and creates a ticket automatically. Simply send an email to support@itrealsimple.com. Alternatively, you can call our ticket dispatch line at (587) 997 – 4877.

Why choose us

Calgary’s #1 Trusted IT Service Provider

  • Janet
    Jacky & Brittany are true professionals! I am beyond pleased with the work they have done for me. Extremely reliable, knowledgeable and efficient!
    Janet
  • Katie
    Fast and extremely knowledgeable service from Brittany and Jacky. Highly recommend!
    Katie
  • Kim
    I usually don't write reviews however the quality of service and the technical solutions that Brittany and Jacky have provided deserve some proper recognition. Thank you for effectively and efficiently resolving all of the IT issues and concerns I had with my business. I would recommend this company to anyone and everyone out there who needs a one-stop shop for all their IT solutions.
    Kim
  • Terry
    We have worked with this company since the 1st day we opened our doors in 2012. As a small business, we heavily relied on her expertise and knowledge in guiding us through our system needs, supporting our IT set up and keeping up with the ever-changing IT solutions available so our business could grow and stay efficient.
    Terry
    Gastech Heating and Fireplace
  • Amanda
    ITRS has been a pleasure to work with and have taken a lot of pressure and stress of my workload by helping ensure things run smoothly and by answering my requests in a very timely fashion! Highly recommend you use them for all your IT and Web needs!!!! Thanks guys.. you are the best 
    Amanda
  • Henry
    With the emergence of smart home technology, I had a lot of questions and difficulties in executing what I wanted. A lot of it I tried to learn off YouTube but alas it was too much. Jacky was very patient in listening to my ideas and offered solutions where he could help and suggestions to where he could not. Working with this company has been a breeze and would definitely recommend to anyone struggling with the intricacies of technology!
    Henry
  • Carlee
    Quick and knowledgable service with technicians that treat you as their first priority and don't quit until the problem is resolved.
    Carlee
  • Ron
    Quick to respond and complete
    Ron
    RA Global
  • Louie
    Gave a solution to my problem. Great job!
    Louie
    Bower-Jacquard Psychological Services
  • Zeina
    Jacky and his team promise to simplify IT and they truly do! One of my goals as a small business owner is to provide my team with the right technology so we are able to best serve our clients. We are not able to do so without the help of IT Real Simple. No matter how small or big our IT needs are, IT Real Simple will always come up with a solution that best suits the situation. They have great and timely customer service, and above all, speak with a language that actually makes sense to me. IT Real Simple have reasonable rates, and can be a great resource so you can focus on your business and not let IT get in the way. I highly recommend them.
    Zeina
    Trusted Divorce Services
  • Geraldine
    It just got fixed, I didn't have to do a thing. Thanks Brittany.
    Geraldine
    Shelburne County Quota Group

At ITRS we strive to work with your business and grow together. We provide quick support response times and solutions that set you apart from your competition. Your company’s success will lead to ITRS’s own success.

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