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To all of our current and future partners, we would like to let you know our exciting news! IT Real Simple has joined forces with Ocean Computer and Stealth IT. We now support Alberta, British Columbia, and Nova Scotia!
We are proud to announce that we are able to provide additional products and services from this acquisition!
IT Real Simple is an IT support company that provides businesses with the resources and expertise they need to optimize their technology systems. With a focus on information system analysis, IT Real Simple is dedicated to helping businesses achieve their goals and objectives through effective use of technology.
What we do
Managed IT Services Provider
- Ongoing and fast response support
- Quote your pre-determined project cost
- Establish your IT Budget with a road map
- Transparent IT ticketing and billing
- Proactive solutions for your business
- No over time charges
- Business Signage
- Custom Vehicle and Boat Decals
- Business Branding
- Recertified Computers
Remote and on-site IT support
Cloud backup solutions
Office 365 migration
Managed antivirus, firewall and malware protection
Server migrations, installations, and maintenance
Emergency IT response
Managed or self managed WordPress website
What we offer
Services we provide are:
and much more!
How does ITRS work
Common questions and answers
That is correct, we have a network of 50+ specialist consultants that we are in close connection with that can help with your technical issues.
We bill based on value! For business support we evaluate, number of employees, number of workstations and number of network devices to provide a quote that matches your needs. As for project work we provide estimated quotes that require approval before the work starts.
We balance our support response time based on the urgency of the ticket. We set urgency levels for each of our tickets based on the number of users affected by the issue, if a work around solution is available and if the service is completely unavailable. This ensures fairness with all our clients.
We accept tickets in multiple formats, email is our preferred method as it alerts the entire team and creates a ticket automatically. Simply send an email to [email protected]. Alternatively, you can call our ticket dispatch line at +1 (877) 877 – 8620.
Why choose us
Calgary’s #1 Trusted IT Service Provider
Fast and extremely knowledgeable service from Brittany and Jacky. Highly recommend!
Gave a solution to my problem. Great job!
It just got fixed, I didn't have to do a thing. Thanks Brittany.
With the emergence of smart home technology, I had a lot of questions and difficulties in executing what I wanted. A lot of it I tried to learn off YouTube but alas it was too much. Jacky was very patient in listening to my ideas and offered solutions where he could help and suggestions to where he could not. Working with this company has been a breeze and would definitely recommend to anyone struggling with the intricacies of technology!
ITRS has been a pleasure to work with and have taken a lot of pressure and stress of my workload by helping ensure things run smoothly and by answering my requests in a very timely fashion! Highly recommend you use them for all your IT and Web needs!!!! Thanks guys.. you are the best
Jacky & Brittany are true professionals! I am beyond pleased with the work they have done for me. Extremely reliable, knowledgeable and efficient!
I usually don't write reviews however the quality of service and the technical solutions that Brittany and Jacky have provided deserve some proper recognition. Thank you for effectively and efficiently resolving all of the IT issues and concerns I had with my business. I would recommend this company to anyone and everyone out there who needs a one-stop shop for all their IT solutions.
We have worked with this company since the 1st day we opened our doors in 2012. As a small business, we heavily relied on her expertise and knowledge in guiding us through our system needs, supporting our IT set up and keeping up with the ever-changing IT solutions available so our business could grow and stay efficient.
Jacky and his team promise to simplify IT and they truly do! One of my goals as a small business owner is to provide my team with the right technology so we are able to best serve our clients. We are not able to do so without the help of IT Real Simple. No matter how small or big our IT needs are, IT Real Simple will always come up with a solution that best suits the situation. They have great and timely customer service, and above all, speak with a language that actually makes sense to me. IT Real Simple have reasonable rates, and can be a great resource so you can focus on your business and not let IT get in the way. I highly recommend them.
Quick and knowledgable service with technicians that treat you as their first priority and don't quit until the problem is resolved.
Quick to respond and complete
IT Real Simple transitioned our company database to the cloud with seamless professionalism and expertise. Any unexpected issues, that usually come with any big projects, were handled promptly and effectively. There was clear communication with each step and excellent follow up with thorough instructions and training. IT Real Simple made this migration as smooth as possible for their clients and we are extremely grateful for their patience and their exceptional level of customer service!
At ITRS we strive to work with your business and grow together. We provide quick support response times and solutions that set you apart from your competition. Your company’s success will lead to ITRS’s own success.
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