Managed IT Support Services - Professional IT Solutions

Managed IT Services Provider

Providing real simple support to businesses across Canada

IT Real Simple is an IT support company that provides businesses with the resources and expertise they need to optimize their technology systems
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Why Choose Our Managed IT Services

Comprehensive IT support designed for your business success

Ongoing and Fast Response Support

Quick support response times that keep your business running smoothly

Quote Your Pre-Determined Project Cost

Transparent pricing with no surprises for your IT projects

Establish Your IT Budget with a Road Map

Strategic IT planning that aligns with your business goals

Transparent IT Ticketing and Billing

Clear, organized tracking of all IT services and costs

Proactive Solutions for Your Business

Preventative IT management that prevents issues before they occur

No Overtime Charges

Predictable pricing with no hidden fees or overtime costs

IT Services We Provide

Complete technology solutions for your business

Remote and On-site IT Support

Flexible support options available when and where you need them

Cloud Backup Solutions

Secure, reliable data protection and disaster recovery

Office 365 Migration

Seamless transition to Microsoft cloud productivity suite

Managed Antivirus, Firewall and Malware Protection

Comprehensive security solutions to protect your business

Server Migrations, Installations, and Maintenance

Expert server management and optimization services

Managed or Self Managed WordPress Websites

Professional WordPress development and maintenance

Ready to Support Your Business, Wherever You Are in Canada!

Local support with nationwide coverage

Barrington Passage

Nova Scotia

Our physical office and storefront is located in Barrington Passage, Nova Scotia. IT Real Simple has been supporting local businesses since 2009, providing remote and onsite IT services throughout southwest Nova Scotia. Our storefront offers a wide range of hardware supplies, from cables to computer accessories, tailored to local business and individual needs.

Service Areas: Barrington, Shelburne, Yarmouth, Pubnico, Lockeport, Liverpool, Tusket

Calgary

Alberta

We provide remote and onsite IT support to Calgary and nearby communities. This is a service-area location with no public storefront.

Service Areas: Calgary, Airdrie, Cochrane, Okotoks, Canmore, Banff, Strathmore

Fort St. John

British Columbia

We provide remote and onsite IT support to Fort St. John and nearby northern BC communities. This is a service-area location with no public storefront.

Service Areas: Fort St. John, Dawson Creek, Chetwynd, Taylor, Hudson's Hope

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What Our Clients Say

Real feedback from businesses we've helped

Google Reviews

5.0(30+ reviews)
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Ready to Transform Your IT Infrastructure?

Let's discuss how our managed IT services can help your business thrive

Frequently asked questions

Straight answers for Canadian businesses evaluating managed IT.

What does managed IT support include for a Canadian small business?+

Managed IT usually covers monitoring, helpdesk, updates, backups, security tools, and help with Microsoft 365. That way your team can keep working without hiring a full in-house IT department.

How does IT coverage differ between Barrington Passage, Calgary, and Fort St. John?+

Barrington Passage is our headquarters and only public storefront. In Calgary and Fort St. John we provide managed IT support, including helpdesk, remote and on-site computer help, Microsoft 365, backups, and practical cybersecurity, along with web design. Those cities are service areas without a public walk-in address. Eligible Canadian businesses can also get remote managed IT.

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How much does managed IT cost?+

It depends on how many users you have, how many sites you run, and what you need covered (helpdesk only vs a fuller managed stack). We quote after a discovery call based on your setup.

What happens if our computers or POS go down after hours in Shelburne County?+

Call 1-877-877-8620 or open a support ticket. We do our best to help on weekends and after hours. We respond as quickly as we can, start with remote support when that restores you fastest, and arrange on-site help in Shelburne County when someone needs to be there.

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When do you come on-site versus fixing things remotely?+

Remote support fixes many software, account, and configuration issues without a visit. On-site support is for hardware, cabling, or office work that cannot be finished remotely. We try remote first when it is safe and faster, then schedule on-site in Barrington Passage / South Shore, Calgary area, or Fort St. John area.

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Can you upgrade our office PCs if we are still on Windows 10?+

Yes. We plan Windows 11 business upgrades: hardware checks, a staged rollout, and Microsoft 365 continuity. Work can be remote Canada-wide, with on-site help in our service areas.

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