Managed IT
How does IT coverage differ between Barrington Passage, Calgary, and Fort St. John?
Barrington Passage is our headquarters and only public storefront, at 3515 Nova Scotia Trunk 3. Calgary and Fort St. John are service areas with remote support and on-site help by appointment, without a public walk-in address. Eligible Canadian businesses can also get remote managed IT.
Context
IT Real Simple is one company across Canada. Most of our on-the-ground team is based in Barrington Passage on the South Shore. Calgary and Fort St. John have local coverage without a walk-in shop.
Barrington Passage and Southwest Nova Scotia include the storefront, hardware counter, Starlink and Ubiquiti field work, plus laser engraving and decals. In Calgary and Fort St. John we provide managed IT support for local businesses, including helpdesk, remote and on-site computer help, Microsoft 365, backups, and practical cybersecurity, along with web design. Starlink and Ubiquiti installs can also be scheduled there by appointment. Laser engraving and boat or vehicle decals remain Barrington Passage and South Shore services.
Canada-wide remote support is for eligible small and mid-sized businesses. We confirm fit on a discovery call.
What we do
For local IT near me questions, use the matching location page. Barrington Passage covers HQ and the storefront. Calgary or Fort St. John cover those service areas. Remote Canada covers eligible clients outside those footprints.
Open a ticket or call 1-877-877-8620 for IT issues. Use 902-637-2398 when you specifically need the Barrington Passage office or storefront (typical hours Monday to Friday, 9:00 to 16:00 Atlantic).
Calgary and Fort St. John coverage hours are Monday to Friday, 6:00 to 17:00 local time, with Nova Scotia staff helping across time zones. We help with practical cybersecurity and backups sized for small Canadian organizations, with privacy-minded handling of personal information under PIPEDA.
Result
You know which phone, which address, and which services apply before you visit. Laser, vinyl, and boat decals stay with the Barrington Passage and South Shore team.
Read the location pages for maps and hours, or book an IT call if you need ongoing managed IT rather than a one-off visit.
Serves Barrington Passage, NS · South Shore / Southwest Nova Scotia · Calgary, AB · Fort St. John, BC · Canada-wide remote
Updated 2026-08-14
Related answers
What happens if our retail POS system goes down on a weekend in Shelburne County?
Call 1-877-877-8620 or open a support ticket. We do our best to help on weekends and after hours. We respond as quickly as we can, start with remote support when that restores you fastest, and arrange on-site help in Shelburne County when someone needs to be there.
Who installs Starlink for rural businesses on Nova Scotia’s South Shore?
Yes. IT Real Simple’s Barrington Passage team surveys the site, installs Starlink, and hands off a working connection for rural South Shore businesses that cannot rely on wired internet. We can also schedule Starlink installs in Calgary and Fort St. John by appointment.
How do we start a website project with IT Real Simple?
Tell us what the site needs to do. We review your current site or start from scratch, then design and build. That often includes WordPress, and we can also build other kinds of business websites. Web work is available across Canada, not only in Barrington Passage.