Managed IT · Canada
Hiring an IT person? Look at managed IT before you fill the seat.
If you posted a job, the work is already piling up. We can take it on, help while you hire, or work with the person you bring in. Some offices still need a hire. Plenty do not.
Should you hire an IT person or use managed IT
Hiring someone is a real option. A lot of the ads we see are really asking for helpdesk, backups, patching, and Microsoft 365. That is work we already do. Before you spend weeks searching, compare what the role actually needs with managed IT. Short answer in Help.
Who this is for
About to post the job
You are writing an IT ad and want another option before you spend weeks looking.
The job is already up
You are not getting the applicants you hoped for, or the work is more than one person. Tickets still need answers this week.
You already have one IT person
When they are out, nobody else can get into email or a down PC. We can back them up.
Hiring compared with managed IT
Some businesses should still hire. Others do not need to put everything on one person.
| What you get | Hire internally | Managed IT with us | Both |
|---|---|---|---|
| How fast you get help | You wait on recruiting, interviews, then a start date | We can start after a discovery call and onboarding | We cover you while you keep looking |
| Who answers tickets | One person, on their hours | A team, with tickets written down | Your person, plus our helpdesk |
| Vacation and sick days | Help often stops | Tickets still get worked | We stay on while they are away |
| Security, backups, Microsoft 365 | Depends on what that one person knows | Included in what we quote | We run those. They handle the local work. |
| If they leave | You start the search again | The work and notes stay with us | You can keep us if the hire does not stick |
| How you pay | You carry salary, benefits, tools, and training | A monthly quote based on users and sites, after a discovery call | A mix. We quote once we know the role. |
We do not list a salary for a hire. That depends on the role, benefits, tools, and how long the seat sits empty. For managed IT we quote after a discovery call, based on how many people and sites you have.
What we can do
Tell us where you are. The call is the same either way.
Cover us until we hire
The job is up, and the work is already backing up. We take helpdesk, monitoring, and Microsoft 365 so you are not waiting on a start date.
Use managed IT instead of hiring
A lot of small offices do not need a full-time hire. Helpdesk, backups, patching, and Microsoft 365 can be enough as managed IT.
Work with the person we have
Keep someone in house for the day to day. We handle tickets, backups, security tools, and the nights they should not be on the hook alone.
Where we work
On site in Barrington Passage and Southwest Nova Scotia, Calgary, and Fort St. John. Remote support for Canadian businesses that fit.
Want to talk it through?
Book a weekday call, or send a note before you hire. We will say if managed IT, a hire, or both makes sense.