Managed IT

Managed IT

Answers about managed IT support, after-hours outages, Windows 11 upgrades, office moves, and how coverage differs in Barrington Passage, Calgary, and Fort St. John.

• What happens if our retail POS system goes down on a weekend in Shelburne County?

  Call 1-877-877-8620 or open a support ticket. We do our best to help on weekends and after hours. We respond as quickly as we can, start with remote support when that restores you fastest, and arrange on-site help in Shelburne County when someone needs to be there.

  Barrington Passage, NS · South Shore / Southwest Nova Scotia

• Can you upgrade our office PCs if we are still on Windows 10?

  Yes. We plan Windows 11 business upgrades for Canadian SMBs: hardware checks, a staged rollout, and Microsoft 365 continuity. Work can be remote Canada-wide, with on-site help in Barrington Passage, Calgary, and Fort St. John.

  Barrington Passage, NS · South Shore / Southwest Nova Scotia · Calgary, AB · Fort St. John, BC · Canada-wide remote

• Can you handle an office move, including ordering equipment and setting up the network?

  Yes. We plan office moves for clients we support: inventory, equipment ordering, cabling and network setup, then a cutover so the first day in the new space is usable. On-site cutover is available in Barrington Passage and the South Shore, Calgary area, and Fort St. John area. Elsewhere we coordinate remotely.

  Barrington Passage, NS · South Shore / Southwest Nova Scotia · Calgary, AB · Fort St. John, BC · Canada-wide remote

• How does IT coverage differ between Barrington Passage, Calgary, and Fort St. John?

  Barrington Passage is our headquarters and only public storefront, at 3515 Nova Scotia Trunk 3. Calgary and Fort St. John are service areas with remote support and on-site help by appointment, without a public walk-in address. Eligible Canadian businesses can also get remote managed IT.

  Barrington Passage, NS · South Shore / Southwest Nova Scotia · Calgary, AB · Fort St. John, BC · Canada-wide remote