Do Your Grandparents Use Computers? Here’s Why Security Matters More Than Ever

The Rise of Scammers and Phishing Emails:

• Grandparent Scams: Scammers exploit a grandparent’s love and concern for their grandchildren. They may impersonate a grandchild in distress, claiming to be arrested, injured, or needing urgent financial help.
• Phishing Emails: These emails appear to be from legitimate sources like banks or social media platforms. They urge recipients to click on malicious links or download attachments that steal personal information or infect devices with malware.

Security Vulnerabilities:

• Weak Passwords:  Many seniors reuse passwords across different accounts, making them easy targets for hackers.
• Unsecured Networks: Using public Wi-Fi without a Virtual Private Network (VPN) leaves your information exposed.

Protecting Your Grandparents Online:

• Open Communication: Talk openly with your grandparents about online scams. Explain the tactics scammers use and how to identify red flags.
• Strong Passwords:  Help them create strong, unique passwords for each account and consider using a password manager.
• Verification First:  Advise them never to send money or personal information based on unsolicited calls or emails. Encourage them to verify the story directly with the supposed sender (e.g., by calling their grandchild or contacting the company directly).
• Secure Networks:  Discourage using public Wi-Fi for sensitive activities like online banking. If necessary, use a secure VPN.
• Anti-Virus and Anti-Malware: Ensure their computers have updated anti-virus and anti-malware software.
• Be Patient and Supportive: Learning new security measures might take time. Be patient and offer ongoing support.