Proof without naming clients

Results, kept anonymous

We share industry, region, approximate size, and outcomes — not company names or logos — so buyers get real context without putting client relationships on a public billboard.

Professional services · Calgary, AB

~40 seats

Stabilized day-to-day support and cut recurring ticket backlog within about 90 days after onboarding monitoring, patching, and a clear escalation path.

Multi-location retail / operations · Nova Scotia South Shore

Small multi-site team

Moved from ad-hoc break/fix to scheduled remote + on-site coverage so stores were not waiting on a single in-house “IT person” for every outage.

Field / industrial office · Fort St. John, BC

Growing regional office

Hardened remote access and backup checks for a team that splits time between office and field work—fewer surprise “we cannot get into systems” mornings.

Local service business · Canada (remote project)

Owner-operated

Replaced an outdated brochure site with a clearer lead path (services, quotes, contact) so inquiries were easier to route without renaming or listing the client publicly.

Storefront / fleet branding · Western Canada

SMB

Coordinated vinyl and design quotes into one production path so branding updates did not stall behind unclear scope or mixed IT vs creative tickets.

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Common questions

Straight answers for Canadian businesses evaluating managed IT.

What does managed IT support include for Canadian small businesses?+

Managed IT typically includes proactive monitoring, helpdesk support, patch management, backup oversight, security tooling, and guidance on Microsoft 365 or similar cloud tools—so your team can work without running an in-house IT department.

Who should call IT Real Simple for computer help?+

Small and mid-sized Canadian businesses that need reliable business computer support—broken email, slow PCs, Wi-Fi issues, Microsoft 365 problems, backups, or an ongoing MSP relationship instead of one-off shop visits.

Do you support businesses in Calgary, Nova Scotia, and Fort St. John?+

Yes. IT Real Simple serves Barrington Passage and the South Shore of Nova Scotia, Calgary and area, Fort St. John and northern BC, plus Canada-wide remote support for eligible clients. See our location pages under Managed IT Support.

How much does managed IT cost?+

Pricing depends on users, sites, and what must be covered (helpdesk only vs full managed stack). We do not publish one-size-fits-all prices or invented “average Canadian MSP” fees. Book a discovery call and we quote based on your environment.